REACH™ for Salons & Spas - POS Customer Data Platform by Octopi

The Client Experience
at it’s Best

The Client Experience at it’s Best

REACH™ is a groundbreaking, POS-integrated, Customer Data Platform (CDP). The proprietary machine learning algorithms make data-based decisions for you, which allows you to focus on what you do best. These optimized marketing decisions serve to deepen client connections and communications, providing an edge over the competition, and driving measurable returns.

Automation includes personalized, relevant, and timely communications and incentives based on individual preferences and patterns. Optimized Results come from AI-powered correlations and analytics based on real-time data.

The REACH™ dashboard shows real-time progress toward goals. Business owners gain unprecedented access to vital insights about online and offline activities all within REACH™.

Maximize your REACH™ with our powerful
Customer Data Platform (CDP)

REACH™ delivers automated, personalized, relevant, and timely marketing to your clients through an intuitive, easy-to-use interface. Three primary functions work together to turn raw POS data into smart actions that lead directly to increased revenue.

Three REACH™ components address the top challenges of business owners:

Autofill Agent™

Minimizes slow days, fills last-minute
appointments and cancellations.

Artificial intelligence correlates historical client patterns and purchasing behavior, along with shopping basket analysis. This automatically matches clients with relevant scheduling incentive offers and communications to fill quiet times.

Client Connect™

Delivers personalized communications
and offers with higher response rates.

Automated marketing communications delivers the right offer, to the right person, at the right time, via the right channel. Personalized messages for each distinct client profile type are proven to get clients coming back in more often.

Reputation Radar™

Boosts appointments, foot-traffic, local SEO,
Google My Business, Yelp, Facebook and more.

Puts revenue on your radar, by providing Google and social media reviews which increases local SEO results and makes it easier for people to find you. The platform guides clients through the review process and sends owners real-time alerts so they can respond to not-so-favorable reviews as well.

Leading-Edge Personalization Technology

HyperAttraction Engine™ is our proprietary Machine Learning algorithm. Our engine uses mathematical attribution modeling to tie online and offline channel behavior for a highly-personalized client experience.

Buyer behavior data collected from your POS, along with these three components gives you a holistic view of your client spending activity. Client scoring and segmentation provides a clear view of the most (and least) valuable clients by analyzing purchase patterns. Offers are then customized to incentivize various client behaviors.

Maximize your REACH™ with our powerful
Customer Data Platform (CDP)

REACH™ delivers automated, personalized, relevant, and timely marketing to your clients through an intuitive, easy-to-use interface. Three primary functions work together to turn raw POS data into smart actions that lead directly to increased revenue.

Three REACH™ components address the top challenges of small business owners:

Autofill Agent™

Minimizes slow days, fills last-minute
appointments and cancellations.

Artificial intelligence correlates historical client patterns and purchasing behavior, along with shopping basket analysis. This automatically matches clients with relevant scheduling incentive offers and communications to fill quiet times.

Client Connect™

Delivers personalized communications
and offers with higher response rates.

Automated marketing communications delivers the right offer, to the right person, at the right time, via the right channel. Personalized messages for each distinct client profile type are proven to get clients coming back in more often.

Reputation Radar™

Boosts appointments, foot-traffic, local SEO, Google My Business, Yelp, Facebook and more.

Puts revenue on your radar, by providing Google and social media reviews which increases local SEO results and makes it easier for people to find you. The platform guides clients through the review process and sends owners real-time alerts so they can respond to not-so-favorable reviews as well.

Autofill Agent™

Minimizes slow days, fills last-minute appointments and cancellations.

Artificial intelligence correlates historical client patterns and purchasing behavior, along with shopping basket analysis. This automatically matches clients with relevant scheduling incentive offers and communications to fill quiet times.

Client Connect™

Delivers personalized communications and offers with higher response rates.

Automated marketing communications delivers the right offer, to the right person, at the right time, via the right channel. Personalized messages for each distinct client profile type are proven to get clients coming back in more often.

Reputation Radar™

Boosts appointments, foot-traffic, local SEO, Google My Business, Yelp, Facebook and more.

Puts revenue on your radar, by providing Google and social media reviews which increases local SEO results and makes it easier for people to find you. The platform guides clients through the review process and sends owners real-time alerts so they can respond to not-so-favorable reviews as well.

Leading-Edge Personalization Technology

HyperAttraction Engine™ is our proprietary Machine Learning algorithm. Our engine uses mathematical attribution modeling to tie online and offline channel behavior for a highly-personalized client experience.

Buyer behavior data collected from your POS, along with these three components gives you a holistic view of your client spending activity. Client scoring and segmentation provides a clear view of the most (and least) valuable clients by analyzing purchase patterns. Offers are then customized to incentivize various client behaviors.

How does it work?

Happy Clients Buy More and Keep Coming Back

Anticipating what your client “wants” improves their overall experience. Catering to people as individuals makes their time between storefront visits feel more connected and keeps your business top of mind. Knowing that their satisfaction is your priority keeps them coming back, spreading the word, and spending more each visit.

REACH™ Transforms Client Touch Points Into Revenue Opportunities

Instead of making uncertain investments of time and money and hoping your efforts will be profitable, AI-optimized outreach automates marketing based on actual data from your POS, and reaches out to your ideal prospects.

Retain Happier Clients and Grow Revenue

REACH™ strengthens client relationships and drives returns for service-based businesses. The POS-integrated platform applies Machine Learning and AI to data about client preferences and behaviors to form valuable insights, strategies, and projections that deepen client connections.

No Contracts, No Commitments, No Setup Fees...Ever!

REACH™ typically earns greater than four times your return on your investment, and there is literally nothing standing in your way to positive revenue!

Ready to Get Started?

You already have the key to retaining and getting new clients.
Let REACH™ mine your data and open the door to more revenue.