REACH™
Transforms Customer Touch Points
Into Revenue Opportunities
Transforms Customer Touch Points
Client Engagement
at its Best
REACHTM is a groundbreaking POS-integrated client engagement platform that gives small service-based business owners unprecedented intelligent insights into their customers’ preferences and patterns. The intuitive, easy-to-use interface, makes data-based decisions that deepen customer connections, provide an edge over the competition, and drive returns.
The proprietary learning algorithm that powers the Octopi REACH platform, helps scale small and medium-sized storefront businesses by catering to clients from the moment they leave a storefront, to the moment they return. By consistently tying customer actions, both online and offline, to automated, personalized, relevant, and timely product and service incentives, the Machine Learning and AI platform forms continually greater customer predictions and improved outcomes over time.
The platform features a user-friendly dashboard that shows merchants the real-time progress of three primary functions that work together to turn valuable raw customer data into strategies, projections, and smart actions that lead directly to increased revenue:
Three REACH™ components address the top challenges of small business owners:
Autofill Agent
Minimize slow days and promote
available spots!
Manual efforts to try to fill openings from last-minute cancellations or slow times are history. A dynamic rules-based, AI-powered, pricing module automatically targets clients who’s historical patterns show they can likely fill the spot.
Customer Connect
Deliver personalized incentives the
way your clients want.
Automated marketing communications deliver the right offer, to the right person, at the right time, via the right channel.
Personalized messages for each distinct client profile type are proven to get clients coming back in more often.
Reputation Radar
Generate a buzz with real-time
review management!
Get more useful customer feedback, proactively manage negative reviews, and publicize third-party endorsements – automatically. The platform guides clients through the review process and sends owners real-time alerts.
Leading-Edge Intelligence Technology
The solution we are building is powered by our HyperAttraction Engine, an advanced machine learning algorithm. It is based on a mathematical attribution modeling process tying online and offline channel behavior for a highly personalized customer experience.
The platform features a user-friendly dashboard that shows you the real-time progress of three primary functions that work together to turn your raw customer data into smart actions that lead directly to increased revenue
Three REACH™ components address the top challenges of small business owners:
Autofill Agent
Minimize slow days and promote
available spots!
Manual efforts to try to fill openings from last-minute cancellations or slow times are history. A dynamic rules-based, AI-powered, pricing module automatically targets clients who’s historical patterns show they can likely fill the spot.
Customer Connect
Deliver personalized incentives the
way your clients want.
Automated marketing communications deliver the right offer, to the right person, at the right time, via the right channel.
Personalized messages for each distinct client profile type are proven to get clients coming back in more often.
Reputation Radar
Generate a buzz with real-time
review management!
Get more useful customer feedback, proactively manage negative reviews, and publicize third-party endorsements – automatically. The platform guides clients through the review process and sends owners real-time alerts.
Leading-Edge Intelligence Technology
The solution we are building is powered by our HyperAttraction Engine, an advanced machine learning algorithm. It is based on a mathematical attribution modeling process tying online and offline channel behavior for a highly personalized customer experience.
Happy Clients Buy More and Keep Coming Back
REACHTM generates more business by ensuring that when your client conversations happen, they are driven by their behavior patterns and stated preferences. These informed insights are so powerful that they guarantee a return on your investment and form increasingly smarter predictions and deliver better outcomes over time.
There’s literally nothing to lose and so much to gain.
Ready to learn more?
Your already have the key to retaining and getting new clients.
Let REACH help you mine your data and open the door to more revenue.
