CLIENT CONNECT
Turn Transactions Into Conversations
Turn Transactions Into Conversations
Loyal, Long-Term Customers Are at the Core
of Any Strong, Stable Business
When clients leave your front door, how do you continue to build and nurture those invaluable one-on-one relationships?
Whether it’s remembering a birthday, a favorite service, or thanking them for a great review, personal acknowledgment of customers demonstrates that you are paying attention and grateful for their business.
Cultivating personal connections with clients drives the Client Connect component of Octopi’s REACH platform. The POS data you collect about each client is digital breadcrumbs, rich with insights into who they are, what they care about, and what they want from their interactions with your business.
Loyal, Long-Term Customers are at the Core
of Any Strong, Stable Business
When clients leave your front door, how do you continue to build and nurture those invaluable one-on-one relationships?
Whether it’s remembering a birthday, a favorite service, or thanking them for a great review, personal acknowledgment of customers demonstrates that you are paying attention and grateful for their business.
Cultivating personal connections with clients drives the Client Connect component of Octopi’s REACH platform. The POS data you collect about each client is digital breadcrumbs, rich with insights into who they are, what they care about, and what they want from their interactions with your business.
Client Connect
Meaningful incentives inspire loyalty and create bonds between customers and businesses. Optimized marketing means selecting the right incentives to achieve an ever-increasing ROI on marketing budget spend.
The REACH platform applies insights into customer data to reward big spenders, tempt long lost clients back, celebrate birthdays, holidays, or create manual one-off campaigns to perk up low volume days with automated personalized marketing campaigns sent via text, email and/or social media.
CLIENT CONNECT combines highly optimized marketing campaign suggestions with real-time results measurement and data interpretation insights for ever-increasing ROI on marketing budget spend.
We deliver the right offer to the right customer at the right time in the right place.
Automated personalized marketing campaigns are sent via text, email and/or push notifications. Customers can instantly use virtual offers the way they want, in-store or online.
Maximize your REACH with the powerful Octopi Customer Data Platform.
Integrating Client Connect with Octopi’s comprehensive feature set increases the breadth and depth of you customer data. Buyer behavior data collected from your POS, along with Autofill Agent gives you a holistic view of your customer spending.
Customer scoring and segmentation provides a clear view of the most (and least) valuable customers by analyzing purchase patterns. Offers are then customized to incentivize various customer behaviors.
REACHTM makes it easy to see how much revenue each segment contributes.
See a Demo
Maximize your REACH
with the powerful Octopi
Customer Data Platform.
Integrating Client Connect with Octopi’s comprehensive feature set increases the breadth and depth of you customer data. Buyer behavior data collected from your POS, along with Autofill Agent gives you a holistic view of your customer spending.
Customer scoring and segmentation provides a clear view of the most (and least) valuable customers by analyzing purchase patterns. Offers are then customized to incentivize various customer behaviors.
REACHTM makes it easy to see how much revenue each segment contributes.
See a Demo
Explore the Features of REACH
AUTOFILL AGENT
Promote available spots: Our dynamic rules-based pricing/offers automatically fill cancellations and tough-to-fill slots.
REPUTATION RADAR
Manage Reputation: Increase useful customer feedback, proactively manage negative reviews, and publicize third-party endorsements.
